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Our offices are open 9:00 – 5:30 EST
Phone: (301) 972-3201
Email: info@truplace.com

Thank you!

We’ve received your Order Request. A representative from our Customer Service team will respond the same business day.

What Happens Next?

  • 1.  Received
    Your order has been received and will be processed. If you are a new agent, we will call you to connect and gather any additional information we will need to schedule your appointment. If you are an existing client, we will schedule as requested, and email/call you with any questions.
  • 2. Payment
    If you are a new client (welcome!), we will call you to set up your account and take payment information.
    If you’re an existing client (thank you!), we’ll confirm your appointment by email and charge your credit card on file on the day before your appointment.
  • 3.  Photograph
    The photographer will follow the set of contact instructions you provided for this appointment. Please note our weather policy is to shoot rain or shine unless notified otherwise.